Privacy Policy

Last updated: 1 September 2025

The Remote Analyst (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

By engaging our services, purchasing our productized service packages, or using our website, you agree to the practices described in this Privacy Policy.

 

1. Collection of Personal Data

We may collect personal data when you:

  • Purchase a service package, template, or digital product from us.

  • Submit an enquiry or request through our website or email.

  • Engage us for FP&A advisory, retainer, or project-based services.

  • Subscribe to updates, newsletters, or resources.

  • Provide feedback or participate in surveys.

Examples of personal data include:

  • Name, company name, and job title.

  • Contact information such as email address, phone number, and billing address.

  • Payment information (processed securely through third-party providers — we do not store full credit card details).

  • Business and financial information that you choose to share with us for the purpose of analysis and advisory.

 

2. Use of Personal Data

We may use your personal data for purposes such as:

  • Processing payments and delivering productized service packages or digital products.

  • Providing FP&A advisory or analysis services tailored to your business.

  • Responding to enquiries, requests, or feedback.

  • Sending service updates, resources, or marketing materials (only if you have opted in).

  • Administrative purposes including invoicing and client management.

  • Complying with legal, regulatory, or contractual obligations.

 

3. Disclosure of Personal Data

Your data will be disclosed only when necessary, such as:

  • To payment processors, IT providers, or consultants who enable us to deliver services and products.

  • Where required by law, regulation, or government authority.

  • In connection with a business transfer, merger, or acquisition, subject to confidentiality safeguards.

We do not sell, rent, or trade your personal data to third parties.

 

4. Protection of Personal Data

We adopt reasonable security measures to protect your personal data against unauthorized access, use, or disclosure. Sensitive payment transactions are processed via encrypted third-party payment gateways.

 

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes stated in this Policy, or as required by law.

 

6. Access, Correction, and Withdrawal of Consent

You have the right to:

  • Request access to your personal data in our possession.

  • Request correction of any inaccurate or incomplete data.

  • Withdraw your consent for us to use your data (subject to legal or contractual restrictions).

Requests can be directed to our Data Protection Officer at: Data@theremoteanalyst.io

 

7. Cookies and Website Data

Our website may use cookies and analytics tools to improve user experience, track sales conversions, and understand usage patterns. You may disable cookies in your browser, but some features may not function properly.

 

8. Digital Products and Third-Party Services

When you purchase productized services or digital products, delivery may be facilitated through third-party platforms (e.g., payment gateways, cloud storage providers). We are not responsible for their privacy practices and encourage you to review their policies.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date indicated.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at: Data@theremoteanalyst.io